At Pixel Living we value your privacy and are committed to protecting your personal data. By completing our forms, using our website, or communicating with us, you accept the conditions of this policy.

1. What data do we collect?

We collect and store the following personal information:

Full name
Email address
Contact phone (mobile or WhatsApp)
Nationality and country of residence (if you are a foreigner)
Stay duration preference
Comments, recommendations or optional messages

2. What do we use your data for?

We use your information solely to:

Contact you and provide personalized information about Pixel Living
Manage booking requests and customer service
Comply with legal and immigration requirements in the case of foreigners
Improve our service and digital experience
Send you important communications related to your interest in Pixel Living

We do not share, sell or transfer your personal data to third parties, unless required by law or requested by immigration authorities.

3. Data protection and storage

Your data is stored securely and only accessed by authorized Pixel Living personnel.

We use technical and administrative measures to protect your information and prevent unauthorized access.

4. Processing of personal data of foreigners

If you are a foreign citizen or reside outside Colombia, your data will be processed in accordance with Colombia's Personal Data Protection Law (Law 1581 of 2012) and, when applicable, international data protection regulations (such as the European Union General Data Protection Regulation - GDPR).

Your data may be used to comply with legal, immigration and temporary accommodation requirements according to Colombian legislation and, if necessary, will be reported to competent authorities.

5. Data subject rights

As a user, you have the right to:

Know, update and rectify your personal data
Request proof of authorization for the processing of your data
Be informed about the use we give to your information
File complaints with the Superintendency of Industry and Commerce if you consider there is misuse

You can exercise these rights by writing to us at: info@pixelliving.co

6. Cookies and technology

Our website may use cookies to improve the browsing experience. You can configure your browser to accept or reject cookies according to your preference.

7. Policy changes

Pixel Living may update this Privacy Policy at any time. The date of the last update will always appear at the beginning of this document.

8. Contact

If you have questions, comments or wish to exercise your rights regarding your personal data, contact us:

Email: info@pixelliving.co
Phone/WhatsApp: +57 319 5895858

By submitting your data through our forms, you declare that you have read and accepted this Privacy Policy.